1. Information We Collect

Depending on how you interact with K9 Doody Squad, we may collect:

Information You Provide

• Name

• Phone number

• Email address

• Service address

• Billing and payment information

• Information about your pets and service needs

• Scheduling and service preferences

• Information submitted through contact forms, quote requests, or booking forms

• Communications you have with us by phone, text message, email, social media, or other methods

Information Collected Automatically

If you visit our website, we may automatically collect certain technical information, such as:

• IP address

• Browser and device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or advertisement

• General website usage information

This information may be collected through cookies, analytics tools, pixels, or similar technologies.

2. How We Use Your Information

K9 Doody Squad may use your information to:

• Provide and schedule pet waste removal services

• Provide estimates and respond to inquiries

• Contact you regarding appointments and services

• Process payments and billing

• Send service-related notifications

• Communicate changes, delays, weather-related cancellations, or other service information

• Provide customer support

• Improve our services and customer experience

• Maintain business records

• Prevent fraud, misuse, or unauthorized activity

• Respond to legal obligations or lawful requests

• Send promotional or marketing communications when permitted by law

3. Phone Calls and Text Messages

If you provide your phone number, K9 Doody Squad may use it to contact you regarding your requested services, appointments, estimates, billing, or other business-related communications.

If you separately provide consent to receive promotional text messages, you may receive marketing messages from K9 Doody Squad. Message and data rates may apply. Message frequency may vary.

You can opt out of promotional text messages at any time by replying STOP. You may also contact us directly to request removal from marketing communications.

Opting out of promotional communications will not prevent us from sending necessary service-related communications.

4. How We Share Information

K9 Doody Squad does not sell or rent your personal information.

We may share information when reasonably necessary to operate our business, including with:

• Payment processors

• Scheduling or booking providers

• Website hosting and technology providers

• Customer communication providers

• Advertising and marketing platforms

• Professional service providers

• Government authorities or law enforcement when required by law

Third-party service providers are expected to use information only as necessary to provide their services or as otherwise permitted by law.

5. Facebook and Advertising

K9 Doody Squad may advertise through Facebook, Instagram, and other online advertising platforms. These platforms may collect information about interactions with advertisements and websites according to their own privacy policies.

We may use advertising tools such as tracking pixels, cookies, or similar technologies to understand advertising performance and reach potential customers.

You should review the privacy policies of third-party platforms you use for additional information about how they collect and process your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure advertising effectiveness.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Payment Information

When you make a payment to K9 Doody Squad, payment information may be processed by a third-party payment processor.

K9 Doody Squad does not intentionally retain complete credit or debit card numbers when payment processing is handled by a third-party payment provider. Payment providers may maintain payment information according to their own privacy policies and security practices.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Websites and Services

Our website, advertisements, emails, or social media pages may contain links to third-party websites or services.

K9 Doody Squad is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing personal information.

10. Children’s Privacy

Our services are intended for adults and households. K9 Doody Squad does not knowingly collect personal information directly from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

11. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request information about the personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain marketing communications

• Withdraw consent where processing is based on consent

• Request information about how your information is used or shared

Some requests may be subject to legal or business recordkeeping requirements.

To make a privacy request, contact K9 Doody Squad using the contact information provided below.

12. Florida Residents

K9 Doody Squad operates in Florida and serves customers in Hernando and Pasco Counties.

Florida residents may have privacy rights provided under applicable Florida law. K9 Doody Squad will respond to valid privacy requests in accordance with applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and recordkeeping requirements.

14. Changes to This Privacy Policy

K9 Doody Squad may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

When we make changes, we will update the Effective Date at the top of this policy. We encourage you to periodically review this Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

K9 Doody Squad
Pet Waste Removal
Serving Hernando & Pasco Counties, Florida
Phone: 727-966-9797
Email: Dani@k9doodysquad.com
Website: www.k9doodysquad.com

Important: This Privacy Policy is a general business template and should be reviewed by a qualified attorney before being published, particularly if K9 Doody Squad uses Facebook/Meta advertising, online payment processing, website analytics, cookies, text-message marketing, or collects customer information through online forms.